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Boundless Online Church, a ministry of First Assembly Memphis
Effective Date: January 15, 2026

 

Boundless Online Church, we, us, or our, respects your privacy. This Privacy Policy explains what information we collect when you visit www.boundlessonlinechurch.org, use our services, join our community features, or communicate with us, and how we use, share, and protect that information.

 

By using the Site, you agree to the practices described in this Policy.

 

1. Who We Are

 

Boundless Online Church is a ministry of First Assembly Memphis. Boundless exists to help people connect, grow in faith, receive prayer and encouragement, and engage in online community in a safe, respectful environment.

 

Pastor of Boundless Online Church: Dr. Layne McDonald

 

Contact Information
Email: info@famemphis.net
Phone: 901-843-8600
Mailing Address
First Assembly Memphis
8650 Walnut Grove Road
Cordova, TN 38018

 

2. Information We Collect

 

We collect information in three main ways: information you provide, information collected automatically, and information from third parties when applicable.

 

2.1 Information You Provide

 

You may choose to provide information when you:

• Fill out forms such as contact forms, prayer requests, sign-up forms, or volunteer forms

• Subscribe to emails or updates

• Join community features such as groups, chats, discussions, or comments, where available

• Register for events or ministry opportunities

• Make donations or purchases if offered through the Site

 

This may include:

• Name

• Email address

• Phone number

• City and state or general location

• Account login information if accounts are enabled

• Messages you submit including prayer requests, comments, group posts, and direct messages

• Volunteer interest or ministry preferences

• Any other information you choose to share

 

2.2 Information We Collect Automatically

 

When you use the Site, we may automatically collect:

• IP address

• Device type, browser type, and operating system

• Pages viewed, clicks, time spent, and referral source

• Approximate location such as city and state inferred from IP address

 

2.3 Third-Party Information

 

If we use third-party providers for forms, email communications, analytics, donations, video, or community features, those providers may share limited information with us so the service works properly, such as email signups, form submissions, event registrations, or donation confirmations.

 

3. Sensitive Information and Prayer Requests

 

Prayer requests and pastoral messages may include sensitive personal information, including health concerns, relationship hardships, financial stress, addiction, grief, or other deeply personal circumstances.

 

Please share only what you are comfortable sharing online.

 

We treat prayer requests and sensitive messages with care and limit access to ministry team members or volunteers who need it to provide support.

 

If community features such as groups or chat are enabled, your privacy may depend on whether your post is public, members-only, or private.

 

Boundless Online Church is not a medical provider, a mental health provider, or an emergency service. If you are in immediate danger or someone’s safety is at risk, call 911 or your local emergency number.

 

4. Cookies and Similar Technologies

 

We may use cookies, pixels, tags, and similar technologies to:

• Make the Site function properly

• Remember preferences where enabled

• Understand traffic and usage patterns through analytics

• Improve content and user experience

• Help keep the Site secure and prevent abuse

 

You can control cookies through your browser settings and, where offered, cookie preference tools.

 

Disabling cookies may impact certain features.

 

Some browsers offer Do Not Track signals. Because there is no universal industry standard for responding to these signals, we may not respond to Do Not Track in a consistent way across all services.

 

5. How We Use Your Information

 

We may use information we collect to:

• Provide and operate the Site and ministry services

• Respond to messages, prayer requests, and support inquiries

• Send updates, devotionals, announcements, and ministry communications, and you can opt out anytime

• Facilitate community features such as groups, chat, and discussions if enabled

• Improve Site performance, security, and content

• Track and analyze usage trends

• Prevent fraud, abuse, or misuse of the Site

• Comply with legal obligations

 

We do not sell your personal information.

 

6. How We Share Your Information

 

We share personal information only as needed and as described below.

 

6.1 Service Providers

 

We may share information with trusted service providers who help us operate the Site, such as web hosting, analytics, email delivery, forms, or donation processing. These providers are expected to protect your information and use it only to provide services to us.

 

6.2 Community Features

 

If the Site includes groups, chats, comments, or public profiles, content you post may be visible to others depending on your settings and how the feature is designed. Please be mindful of what you share.

 

6.3 Legal Requirements

 

We may disclose information if required by law, court order, or lawful request, or to protect the rights, property, and safety of Boundless, First Assembly Memphis, our users, or others.

 

6.4 Ministry Safety and Care

 

If a message indicates a credible risk of harm to yourself or others, we may use the information available to encourage safety and take steps consistent with protecting life and safety, including encouraging contact with emergency resources.

 

7. Donations and Payments

 

If the Site allows donations or payments, payment processing is typically handled by a third-party processor. We do not store full payment card details on our servers. The processor’s privacy policy will apply to payment data they handle.

 

8. Email, Text, and Communication Preferences

 

If you subscribe to emails or provide your phone number:

• You may receive ministry updates, announcements, and relevant communications

• You can unsubscribe from emails using the link in the email or by contacting us

• If SMS or text messaging is offered, you can opt out by following the instructions provided in the message

 

9. Data Retention

 

We retain personal information only as long as necessary to:

• Provide services

• Maintain ministry records and communications

• Comply with legal, accounting, or reporting obligations

• Resolve disputes and enforce policies

 

Prayer requests and messages may be retained for ministry care continuity unless you request deletion, subject to any legal requirements.

 

10. Security

 

We take reasonable measures to protect your information using administrative, technical, and physical safeguards. However, no method of transmission or storage is 100 percent secure. You use the Site at your own risk.

 

11. Your Rights and Choices

 

Depending on where you live, you may have rights such as:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information where applicable

• Object to certain processing or request restriction where applicable

• Opt out of marketing emails

 

To make a request, contact info@famemphis.net. We may need to verify your identity before fulfilling certain requests.

 

12. California Privacy Notice

 

If you are a California resident, you may have rights regarding personal information, including the right to request access, deletion, and correction, and to opt out of certain sharing for targeted advertising as defined by California law.

 

We do not sell personal information.

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To exercise your rights, email info@famemphis.net with the subject line California Privacy Request.

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13. International Visitors

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If you access the Site from outside the United States, your information may be transferred to and processed in the United States where data protection laws may differ. By using the Site, you consent to this transfer.

 

If you are located in a region with additional privacy rights, you may have additional rights such as data portability and the right to object to processing in certain circumstances. To make a request, contact info@famemphis.net.

 

14. Children’s Privacy

 

Boundless Online Church is not designed for children under 13, or under 16 in some regions, to use independently without parental involvement. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information, contact us and we will take appropriate steps to remove it.

 

15. Third-Party Links

 

The Site may contain links to third-party websites such as social platforms, video platforms, giving

platforms, or external resources. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.

 

16. Changes to This Policy

 

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date above. Your continued use of the Site after updates means you accept the updated Policy.

 

17. Contact Us

 

Boundless Online Church, a ministry of First Assembly Memphis
Email: info@famemphis.net
Phone: 901-843-8600
Mailing Address
First Assembly Memphis
8650 Walnut Grove Road
Cordova, TN 38018